contact@kistyl.com
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At KISTYL, your satisfaction is our priority. We want you to love every product you receive, and if for any reason you’re not completely happy, we’ve made it easy to return or exchange your items.
Easy returns within 7 days of delivery
Processed within 5-7 business days
Simple return procedure
Email us at support@kistyl.com or call our customer service within 7 days of delivery with your order number and reason for return.
Our team will provide you with a return authorization number and detailed instructions on how to send the item back.
Carefully pack the item in its original packaging with all accessories, manuals, and tags included.
Use the prepaid return label we provide and drop off the package at the designated courier service point.
Once we receive and inspect your return, we’ll process your refund within 5-7 business days.
Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be credited to your original payment method or via bank transfer for COD orders.
For orders above ₹499, return shipping is free. For orders below ₹499, a nominal return shipping charge may apply. We’ll provide you with all the details when you initiate the return.
While we prefer items to be returned in original packaging, we understand that sometimes packaging gets misplaced. Contact our customer service team, and we’ll work with you to find a solution.
If your item arrived damaged or defective, contact us immediately at support@kistyl.com with photos of the damage. We’ll arrange for a replacement or full refund at no cost to you.
support@kistyl.com
KISTYL Shivpuri, Orai Uttar Pradesh – 285001
www.kistyl.com
📧 support@kistyl.com
📍 KISTYL, Shivpuri, Orai, Uttar Pradesh – 285001
🌐 www.kistyl.com