Welcome to KISTYL. By accessing or using our website (www.kistyl.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.
1. Eligibility
You must be 18 years or older to shop on our website.
By using our site, you confirm that all information you provide is accurate and complete.
2. Orders & Payments
Orders are confirmed only after successful payment or Cash on Delivery (COD) verification.
All prices, product details, and availability are subject to change without notice.
We reserve the right to refuse or cancel any order due to errors, stock unavailability, or suspicious activity.
3. Shipping & Delivery
Orders are usually shipped within 24–48 hours of confirmation.
Standard delivery takes 3–7 business days, depending on location.
Free shipping is available on orders above ₹499. A ₹49 fee applies for orders below ₹499.
Tracking details will be provided once your order is dispatched.
4. Returns & Refunds
Returns are accepted within 7 days of delivery for unused and undamaged products.
Refunds are processed within 5–7 business days after the returned item is received.
For COD orders, refunds will be made via bank transfer.
Certain items (like hygiene products or customized items) may not be eligible for return.
5. User Responsibilities
You agree not to misuse our website, including attempting unauthorized access or disrupting its functionality.
You are responsible for maintaining the confidentiality of your account details.
6. Limitation of Liability
KISTYL is not liable for delays, damages, or losses caused by circumstances beyond our control (e.g., courier delays, natural disasters).
Product images are for representation purposes only; slight variations may occur.
7. Intellectual Property
All content, logos, images, and designs on our website are the property of KISTYL.
You may not copy, reproduce, or use them without prior written permission.
8. Privacy Policy
Your personal data is collected to process orders, improve services, and send updates.
We do not sell or share your data with third parties. For full details, refer to our Privacy Policy.
9. Changes to Terms
KISTYL reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website means you agree to the updated terms.
10. Contact Us
For any questions or concerns, reach out to us at:
